Privacy Policy

What Is Personal Data at Trading AI?

We treat any data that relates to an identified or identifiable individual, or that is linked or linkable to them, as personal data, regardless of where that individual lives. This includes data that directly identifies you, such as your name, as well as data that does not directly identify you but that could reasonably be used to do so. Aggregated and fully anonymized data that cannot be connected to any individual is considered non-personal data for the purposes of this Privacy Policy.

Personal Data Trading AI Collects from You

We strive to collect only the personal data we need. The personal data we collect depends on how you interact with the App.

Chart images and analysis requests. When you ask for an analysis, the App sends our server the chart image you took or chose, re-encoded without its location or camera data, and, in recent versions, when the image is large, two to four enlarged crops of it. It adds a few details used to write the analysis: the language of the App and the experience level you chose; in recent versions, the time of your request with your time zone, whether the main market sessions are open at that time, and your main difficulty and analysis routine if you chose them; in earlier versions, the market, trading style and analysis depth you chose instead. Your capital, risk, goals and positions are never sent to our server or to our AI provider, unless the image you submit shows them. These images and details are used only to produce the analysis you asked for and to count it against your plan.

Installation reference and notification tokens. The App creates a random reference for your installation. Each time the App launches, it sends our server this reference, the push notification token Apple assigns to your device, and the language of the App, even if you have not allowed notifications: the token lets our server wake the App when an analysis has finished and, if you allowed notifications, tell you so. While an analysis runs, recent versions also send the token of its Live Activity, so the Lock Screen and the Dynamic Island can show when it ends. These tokens are never used for advertising or cross-app tracking.

Genuine app check. The App uses Apple's App Attest service so that our server can check that requests come from a genuine copy of the App. Our server keeps the public key that App Attest creates for your installation.

Subscriptions and usage. To apply your plan, the App sends our server the purchase records that Apple signs for you. Our server checks them, then keeps only the original transaction identifier, to record the share of your weekly usage that each analysis consumes, and, in recent versions, a record of the analysis packs you bought. We never receive your payment details.

Your history and settings. Your analyses (the report, a reduced copy of the chart image, and the profile in use at the time) are stored on your device and, if iCloud is turned on, in your private iCloud database, with your reading profile, your credits, your subscription status and some settings. This data is kept by Apple in your iCloud account, and we have no access to it.

Support communications. If you contact us with a question, feedback, or support request, we may collect the content of your message and any contact information you choose to provide.

Technical and diagnostic data. The App does not embed any third-party analytics or crash-reporting software. Limited crash and performance diagnostics may reach us only through Apple's standard, operating-system-level reporting, and only if you have chosen to share diagnostics with app developers in your device Settings. Any such data is provided by Apple in anonymized form that does not identify you, and is used solely to maintain the stability and performance of the App.

No usage analytics. The App does not use any third-party analytics tools and does not collect analytics data about how you use the App, such as features accessed, session duration, or behavioral metrics. The only usage our server records is what your analyses consume, to apply the limits of your plan.

Data we do not collect. We do not collect your name, financial account numbers, brokerage credentials, portfolio data, precise geolocation, device contacts, photos or media beyond images you explicitly submit for analysis, biometric data, health data, or advertising identifiers. We receive your email address only if you write to us.

You are not required to provide data to us. However, if you choose not to submit chart images, the core analysis feature of the App cannot function.

Why Trading AI Uses Your Personal Data

We use personal data only for the purposes for which it was collected. These include delivering the AI chart analysis you requested, maintaining and improving the performance and security of the App, detecting and resolving technical issues, responding to support requests, preventing misuse or abuse of the service, and complying with applicable legal obligations. We do not use your data for advertising, behavioral profiling, or any purpose not described in this Privacy Policy. We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on you.

Our Legal Basis for Using Your Data

For users in the European Economic Area (GDPR). We rely on performance of a contract (Article 6(1)(b)) to provide what you ask for: sending your chart image and its details to our AI provider to produce the analysis, delivering it to your device, and applying your subscription or packs; legitimate interests (Article 6(1)(f)) to protect the service against fraud and abuse, and for limited crash and performance diagnostics provided through Apple's standard operating-system reporting, where our interests do not override your fundamental rights; and legal obligation (Article 6(1)(c)) for disclosures required by law.

For users in California (CCPA/CPRA). We do not sell personal information. We do not share personal information for cross-context behavioral advertising. California residents have the right to know, delete, correct, and opt out of the sale or sharing of their personal information.

For users in other jurisdictions. For users in Brazil (LGPD), Canada (PIPEDA), the United Kingdom (UK GDPR), Australia (Privacy Act 1988), and other jurisdictions with applicable data protection law, we apply equivalent standards of transparency, consent, and data subject rights. The strictest applicable standard governs our practices in all cases.

AI Chart Processing and Third-Party AI Disclosure

Chart images you submit within the App, with the details listed above, are sent through our server to Claude, the AI model developed by Anthropic, PBC, to generate the analysis you requested. In recent versions, a smaller Claude model first checks a reduced copy of the image to confirm that it shows a market chart. In accordance with Apple App Store Review Guideline 5.1.2(i), revised November 13, 2025, we expressly disclose that chart images and associated data you submit for analysis are shared with this third-party AI provider for processing. Anthropic receives no identifier of you or of your device.

Images submitted for analysis are:

• used exclusively to generate the output you requested
• deleted by Anthropic within 30 days, unless its automated safety systems flag them as violating its Usage Policy, in which case Anthropic may keep them for up to 2 years, or longer where the law requires it
• not used to train or fine-tune any AI model
• shared only with the service providers named under Third-Party Services below
• transmitted exclusively over encrypted connections using TLS 1.2 or higher

The AI-generated analysis constitutes informational output only and does not constitute financial, investment, or trading advice of any kind.

Push Notifications and Background Analysis

The App can tell you when an analysis has finished, even after you leave the App: an analysis submitted to our server keeps running there, and when it ends, our server uses your device's push notification token to wake the App and, if you allowed notifications, to show a notification. The notification carries a generic message and no detail of your analysis. These tokens are used for delivery only and never for advertising or cross-app tracking.

On our server, the chart image and the details sent with it are normally deleted as soon as the analysis ends, and are never kept longer than 24 hours. The text of the analysis is kept for up to 24 hours after the analysis ends, whether or not it has reached your device, then deleted automatically. You can turn off notifications and Live Activities at any time in your device Settings, and the App remains fully functional without them.

Trading AI Does Not Share Your Personal Data

We do not sell, rent, license, or trade your personal information to any third party under any circumstances. Personal data may be disclosed only in the following strictly limited situations:

• Service providers acting as data processors: third-party vendors, including AI processing systems and cloud infrastructure providers, who assist in operating the App and are bound by Data Processing Agreements consistent with GDPR Article 28 and equivalent international standards, prohibiting them from using your data for any other purpose.
• Legal obligations: when required to comply with applicable law, regulation, court order, or lawful request from a competent public authority.
• Protection of rights and safety: to protect the rights, property, or safety of the App, its users, or third parties, to the extent permitted by law.
• Business transfer: in the event of a merger, acquisition, or asset sale, users will be notified before personal data is transferred and before it becomes subject to a materially different privacy policy.

How Trading AI Protects Your Personal Data

We implement industry-standard technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, loss, or destruction. These include encrypted data transmission using TLS 1.2 or higher, strict access controls limiting data access to authorized personnel only, regular security assessments and vulnerability monitoring, and data minimization practices ensuring only necessary data is processed.

No method of internet transmission or electronic storage can be guaranteed completely secure. We cannot warrant absolute security of information transmitted through the App.

In the event of a personal data breach that is likely to result in risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, and will notify affected users without undue delay, as required by GDPR Articles 33 and 34 and equivalent provisions under applicable law.

How Long Trading AI Keeps Your Personal Data

We retain personal data only for as long as strictly necessary to fulfill the purposes described in this Privacy Policy and to meet our legal obligations:

• Uploaded chart images: on our server, kept with the details sent with them while the analysis runs, normally deleted as soon as it ends, and never kept longer than 24 hours. At Anthropic: see AI Chart Processing above.
• Analysis results: on our server, kept for up to 24 hours after the analysis ends, whether or not it has been delivered, then automatically deleted.
• Installation reference, push notification token and App language: kept until 120 days after the App last launched, or deleted sooner if Apple reports that the token is no longer valid. Uninstalling the App does not delete them sooner.
• Live Activity token: deleted once the end of the analysis has been shown, and in all cases within 24 hours.
• App Attest key: kept until 120 days after it was last used.
• Usage records: the original transaction identifier and what each analysis consumed, kept for 16 days after their last update; monthly usage counters, 70 days; daily counters, 48 hours.
• Record of analysis packs purchased: kept without a fixed time limit, so that the packs you bought can always be honored and are never credited twice.
• IP addresses: used to limit the rate of requests; the rate-limit counters are deleted after 2 minutes. Your IP address may also appear in the server logs described below.
• Server logs: kept by Cloudflare for up to 7 days. For each request, they may record technical details such as the IP address and the approximate location Cloudflare derives from it, the version of the App, the reference of your installation, the language of the App and the purchase record that Apple signs for you, but never your images, the other details sent with them, or your analyses.
• On your device and in your iCloud: your history, profile and settings are kept until you delete them; the device keeps your latest 1,000 analyses.
• Support communications: kept as long as needed to handle your request and any follow-up; you can ask us to delete them at any time.

Upon expiration of the applicable retention period, all personal data is securely deleted or permanently anonymized such that re-identification is not possible.

Your Privacy Rights at Trading AI

We respect your ability to know, access, correct, delete, and restrict the processing of your personal data. If you choose to exercise these rights, you have the right not to be treated in a discriminatory way. To exercise any of these rights, contact us at the address below. We will respond free of charge within one month, which may be extended by two further months for complex requests, as applicable law allows.

You can delete analyses yourself in the History of the App: touch and hold an analysis, select the ones to delete, then delete them. They are removed from your device and from your iCloud. Other data in your iCloud can be deleted in your device's iCloud settings, and uninstalling the App removes most of what it keeps on your device. On our server, the data listed above is deleted automatically at the end of its retention period, except the record of analysis packs purchased, which has no fixed time limit. Our server does not know your name, and the App shows no identifier: to ask for earlier deletion, write to us, and we will tell you what we need to find your data.

• Access

  Request confirmation of whether we process your data and obtain a copy of it.

• Rectification

  Request correction of inaccurate or incomplete personal data we hold about you.

• Erasure

  Request deletion of your personal data where it is no longer necessary for the purpose collected, or where you object to its processing.

• Restriction

  Request that we limit how we process your data in certain circumstances.

• Portability

  Receive personal data you provided in a structured, machine-readable format (EEA and UK users).

• Objection

  Object at any time to processing based on legitimate interests.

• Withdrawal of consent

  Where processing relies on your consent, withdraw it at any time without affecting the lawfulness of prior processing.

• Opt out of sale

  We do not sell personal information. California, Virginia, Colorado, and other US state residents may confirm this at any time.

You also have the right to lodge a complaint with the data protection authority competent in your jurisdiction at any time. Relevant authorities include, by way of example: the Information Commissioner's Office (ICO) in the United Kingdom, the Commission Nationale de l'Informatique et des Libertes (CNIL) in France, the Federal Trade Commission (FTC) in the United States, the Office of the Privacy Commissioner (OPC) in Canada, and the Autoridade Nacional de Protecao de Dados (ANPD) in Brazil. Contact the authority in your country of residence.

Children's Privacy

The App is intended exclusively for users who are 16 years of age or older, or such higher minimum age as required for digital consent or contractual capacity in the user's jurisdiction. We do not knowingly collect, solicit, or process personal information from anyone below the applicable minimum age. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at the address below. We will verify the claim and delete any such data without undue delay.

Financial Disclaimer

Trading AI provides AI-generated market analysis for informational and educational purposes only. The App is not a regulated financial service. Nothing within the App constitutes financial advice, investment advice, trading advice, or any recommendation to buy, sell, or hold any financial instrument, security, currency, or asset of any kind in any jurisdiction.

Past market patterns identified by AI analysis are not indicative of future results. All trading and investment activities involve risk, including the possible loss of capital. Users are solely and exclusively responsible for their trading decisions and any resulting financial outcomes. If you require financial advice, please consult a licensed and qualified financial advisor registered with the relevant regulatory authority in your jurisdiction.

International Data Transfers

If data is transferred to or processed in countries outside your country of residence, including countries outside the European Economic Area, we rely on appropriate transfer mechanisms recognized under applicable law. For EEA-originating transfers, these include Standard Contractual Clauses adopted by the European Commission (Decision 2021/914), adequacy decisions, and other equivalent safeguards recognized under applicable national law. Cloudflare is based in the United States, and Anthropic processes data there; their data processing terms include these Standard Contractual Clauses. You may request information about the specific transfer mechanisms in place for any particular service provider by contacting us at the address below.

Third-Party Services

The App relies on three providers: Anthropic (Anthropic Ireland, Limited, for customers in the European Economic Area, Switzerland and the United Kingdom, with Anthropic, PBC, in the United States, which runs the Claude models), whose Claude models generate the analysis; Cloudflare, Inc. (United States), which runs our server, its temporary storage and its logs; and Apple, which delivers push notifications, provides App Attest, handles purchases through the App Store, and stores your iCloud data. The App does not use any third-party analytics or advertising services. Anthropic and Cloudflare process data on our behalf under their data processing terms and may not use it for their own purposes, such as advertising or model training, beyond keeping their services secure and enforcing their usage policies. Apple's services are governed by Apple's privacy policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will change the date at the top of this page and, when the changes are material, inform you by appropriate means, such as a notice on this website or in the update notes of the App, before they take effect. We will not begin any processing that requires your consent under applicable law without first asking for it.

How to Contact Us

Trading AI acts as the data controller within the meaning of GDPR Article 4(7) and equivalent provisions under applicable international law for all personal data processed in connection with the App. For any questions, requests, data subject rights exercises, or concerns regarding this Privacy Policy, please contact us at contact.tradingai@icloud.com. We will respond to all legitimate requests within the timeframe required by applicable law.